You agree to provide full, honest, and detailed information in the Booking Form about your dog/s and agree to our terms and conditions. During your continued use of Tail’s and Coffee LLP services you agree to keep us informed of any changes to your dog/s Booking Form. Failure on your part to disclose any matter whether material fact or not, which in our view might render your dog unsuitable for boarding with the carer or to use this home boarding service will amount to breach of conditions and termination of your dog’s stay without refund.

We are unable to accept dogs with aggression problems towards other dogs or people and subject to the terms of the Tail’s and Coffee LLP.

We are happy to accept bookings for un-spayed bitches, however if you believe your dog is due in season during her board you must inform us. If the chosen carer is not happy to accept your bitch in season we will endeavor to transfer the booking to another carer. Please be aware that we will make every effort to protect your un-spayed bitch from unwanted male attention, but cannot be held responsible for any accidents that may occur and may result in an unwanted pregnancy. If we are unable to accommodate your un-spayed bitch we will cancel your booking.

You confirm your dog is non-aggressive. Should it show aggressive tendencies towards the dog carer or any Tail’s and Coffee LLP family, you accept that he/she will be placed in a dog boarding kennel until your return and that this will be subject to a transfer charge of 20000.00/- Indian Rupee which will be payable by yourself upon your return. There will be no refund of the boarding fees you have paid to Tail’s and Coffee LLP and any additional fees charged by the kennels will be payable by you.

You have disclosed any known dangers associated with your dog.

You confirm that you agree should your dog’s behavior become uncontrollable, destructive or unreasonable, you accept that he/she will be placed in a dog boarding kennel until your return and that this will be subject to a transfer charge of 20000.00/- Indian Rupee which will be payable by yourself upon your return. There will be no refund of the boarding fees you have paid to Tail’s and Coffee LLP and any additional fees charged by the kennels will be payable by you. In addition, you agree to pay the cost of any damage caused by your dog to the Tail’s and Coffee Store.

If you prefer/agree to your dog being exercised off lead, please note the booking form accordingly. In doing so you accept responsibility for third party liability.

Tail’s and Coffee LLP will care for your dog as you would, and whilst we will make every effort to ensure your dog/s is cared for to our usual high standards we cannot be liable for loss, injury or death either inside or outside of the Tail’s and Coffee LLP Store whilst in our care.

You agree that not all our carer’s are expected to accept dog’s that insist on sleeping on the carer’s bed at night. If your dog requires close contact at night please ask and a suitable carer will be provided where available.

Tail’s and Coffee LLP expect total honesty regarding your dog’s behavior before your dog’s stay. If you or your dog’s carer are worried about how your dog will settle in a trial stay is recommended (minimum two days or one over-night) at the standard rate.

Your dog is expected to be under control at all times, trained and not over boisterous in the home.

You confirm that you are the legal owner of your dog.

You confirm that your dog has not been ill with any contagious disease or condition within the past 30 days and that your dog has received all the necessary vaccinations.

You understand that under no circumstances will Tail’s and Coffee LLP be liable for consequential damages or damages beyond the replacement value of your dog.

Any conditions requiring the administration of medicine to the dog/s must be fully discussed with the carer. Dosage rates etc. should be given to the carer in writing before their stay. Any changes in medication required must be communicated to the carer in a timely manner.

When a carer has been selected with a resident dog the owner gives permission to board their dog/s together with the carer’s dog/s. The owners and carers dogs must have had an introductory meeting.

The owner agrees NOT to book a Tail’s and Coffee LLP carer without coming through Tail’s and Coffee LLP and understands that if they do this, then the Carer must be asked to leave or will be issued a warning letter.

By booking with Tail’s and Coffee LLP you agree to our terms and conditions.

You agree that if in extreme cases a dog is found to be destructive, aggressive, agitated, stressed, completely unmanageable in the home or highly anti-social your dog’s carer may refuse to board your dog for the remainder of the stay. Tail’s and Coffee LLP will have no option but to contact you or your emergency contact. Your emergency contact will be expected to provide alternative care or arrangements will be made to kennel your dog at your cost. Every effort will be made to avoid such an event by you providing an honest account of your dogs and by having the open and frank discussion at the visit. Re-positioning of the dog concerned in an alternative home, depending on the problem, may be a possibility however this is not guaranteed. Remember we at Tail’s and Coffee LLP do not believe in kenneling but not all dogs are suitable for home boarding.

You agree that your dog must be fully vaccinated before any stay (copies to be supplied) or in circumstances of Homeopathic treated dogs liability accepted and all parties in agreement.

All dogs must be treated for fleas and worms no more than two weeks prior to arrival at the carer’s home. In the event of flea infestation your dog’s carer will treat your dog at your expense. You agree that flea infestation in a carer’s home is a very serious matter and must be avoided at all stays. In the event of this happening you may be additionally charged by your dog’s carer for household treatment and compensation for loss of earnings following an infestation.

You agree to deliver your dog in a clean, groomed condition. Any dog requiring regular grooming should also be provided with appropriate grooming equipment.

You agree to provide for your dog’s carer enough food for the entire duration of your dog’s stay, any treats allowed, your dog’s own bedding, any medication required, toys, lead and any other material requirements your dog requires or items which will help your dog to settle. If insufficient food is supplied at the start of the board you agree to refund the carer costs incurred purchasing more food.

You agree that after 2 weeks following your stated return date you have not returned to collect your dog(s) and every attempt has been made to contact you and your emergency contact number without success then your dog(s) will be put up for re-homing.

Tail’s and Coffee LLP reserves the right at all times to refuse access to clients of our booking service if it is in the interest of Tail’s and Coffee LLP or our approved carers without liability, without cause, with or without prior notice.

You agree that your dog will socialize with other dogs and you accept the risks involved and agree that Tail’s and Coffee LLP are not liable for any illnesses or injuries resulting during your dog’s attendance.

You recognize the risks associated with Tail’s and Coffee LLP or its carer’s transporting your dog to and from the property, to a vet or on any other walks or days out and you expressly relinquish any and all claims against Tail’s and Coffee LLP, its carers and representatives.